Security Center (fraud protection, alerts)

Security Center

Protecting You, Your Money, and Your Identity

At Helios Trust Bank, your security is our highest priority. We use advanced fraud detection, encryption, and account monitoring to safeguard your financial information — while giving you the tools and alerts you need to stay protected 24/7.

Our Security Measures

Multi-Layer Authentication – Secure logins with advanced verification.
Fraud Monitoring – Real-time detection of unusual account activity.
Data Encryption – Protecting sensitive information during every transaction.
Secure Digital Banking – Ongoing updates to our mobile and online platforms to prevent threats.
Zero Liability Protection – You’re not held responsible for unauthorized debit or credit card transactions (conditions apply).

Fraud Protection Services

Account Alerts – Get instant text or email notifications for transactions.
Card Lock/Unlock – Control your debit or credit card directly from your mobile app.
Identity Theft Assistance – Support and guidance if your information is ever compromised.
Phishing & Scam Prevention – Education and resources to help you spot fraudulent activity.

👉 [Learn More About Fraud Protection]

Stay Secure Online

Never share your PINs, passwords, or one-time codes.
Use strong, unique passwords and update them regularly.
Access your accounts only through official Helios Trust Bank apps or website.
Be cautious of suspicious emails, texts, or calls claiming to be from the bank.

👉 [View Online Safety Tips]

Report Fraud or Suspicious Activity

If you suspect fraud or unauthorized activity:
📧 [email protected] | ☎️ +1 548-457-9847 (24/7 Fraud Hotline)

Head Office: W 153rd St, New York, NY 10039
Tax Identification Number: 39-4000137
Phone: ‪+1 (548) 457-9847

With robust data protection, personalized service, and a commitment to transparency, Helios Trust Bank is more than just a bank — we’re a financial partner you can rely on.