Share Your Feedback
Your Voice Shapes Our Future
At Helios Trust Bank, we are committed to continuously improving the way we serve you. Your feedback — whether it’s a compliment, suggestion, or concern — helps us create better products, stronger relationships, and a more rewarding banking experience.
Ways to Share Your Feedback
Online Form – Submit your thoughts quickly and securely through our feedback form.
Email – Reach us directly at [email protected].
Phone – Speak with our customer care team at +1 548-457-9847.
In Branch – Visit your nearest Helios Trust Bank location and talk to a representative.
What Happens Next
We review every piece of feedback carefully.
Your input is shared with the right teams.
If a response is needed, we’ll get back to you promptly.
Suggestions are used to improve services, technology, and customer experience.
Our Promise
We listen to every customer.
We value transparency and accountability.
We take action where it matters most.
Help Us Serve You Better
Your insights are more than just feedback — they’re opportunities to grow together. Thank you for helping us build a stronger Helios Trust Bank for our customers and communities.
👉 [Submit Your Feedback Now]
Head Office: W 153rd St, New York, NY 10039 Tax Identification Number: 39-4000137 Phone: +1 (548) 457-9847
With robust data protection, personalized service, and a commitment to transparency, Helios Trust Bank is more than just a bank — we’re a financial partner you can rely on.
Our Services
Why Choose Us
Why Trust Helios Trust Bank For Your Payments?
When it comes to your payments, Helios Trust Bank ensures speed, security, and reliability—here’s why you can count on us:
Secure Transactions
Advanced encryption and continuous monitoring keep your payments safe.
Fast & Reliable
Enjoy quick processing for domestic and international payments.
Transparent Fees
No hidden charges; you always know the cost of every transaction.
Global Reach
Send and receive money worldwide with confidence and ease.
EIN ID: 39-4000137
Copyright © 2025 Helios Trust Bank LLC. All Rights Reserved.